FitTrackee/docs/_sources/troubleshooting/administrator.rst.txt
2023-03-08 15:58:18 +01:00

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Administrator
#############
`FitTrackee fails to start`
~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Check the database URL in `environment variables <../installation.html#envvar-DATABASE_URL>`__ if the following error is displayed in **gunicorn** logs:
.. code::
sqlalchemy.exc.NoSuchModuleError: Can't load plugin: sqlalchemy.dialects:postgres
It must start with `postgresql://` (engine URLs starting with `postgres://` are no longer supported).
- Check the email URL in `environment variables <../installation.html#envvar-EMAIL_URL>`__ if the following error is displayed in **gunicorn** logs:
.. code::
fittrackee.emails.exceptions.InvalidEmailUrlScheme
A valid ``EMAIL_URL`` must be provided (see `emails <../installation.html#emails>`__).
`Map images are not displayed but map is shown in Workout detail`
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- Check the path in `environment variables <../installation.html#envvar-UPLOAD_FOLDER>`__. ``UPLOAD_FOLDER`` must be set with an absolute path.
`Failed to upload or download files`
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Check ``client_max_body_size`` in **nginx** config. Increase the value to handle larger files (see **nginx** `documentation <https://nginx.org/en/docs/http/ngx_http_core_module.html#client_max_body_size>`_).
- Increase **gunicorn** `timeout <https://docs.gunicorn.org/en/stable/settings.html#timeout>`__ value if the following error is displayed in gunicorn log: ``[CRITICAL] WORKER TIMEOUT``.